Privacy policy.

Last updated: September 2026.

Snap It Go provides restaurant technology used by restaurants to show menus, take orders and accept payments. This policy explains what information we handle, why, and what you can ask us to do with it.

Who this covers

• Restaurants and their staff who use the platform.
• People who visit snapitgo.com or fill out a form here.
• Restaurant guests who order or pay through a restaurant that uses Snap It Go.

Information we collect

From restaurants and their staff: business name and address, contact details, menu and pricing information, staff names and roles, floor plans, and the activity generated while operating the platform, such as orders, shifts and sales.

From website visitors: the information you type into a contact form, which is your name, restaurant, city, phone and what you'd like to improve. We also collect basic technical data such as browser type, device type, approximate location derived from IP address, and the pages you visit.

From restaurant guests: order details, the amount of a transaction, and limited payment information needed to process it. We do not store full payment card numbers on our systems.

How we use it

• To run the platform for the restaurant: orders, payments, menus, staff access and reporting.
• To provide 24/7 support and troubleshoot problems during service.
• To answer sales inquiries you send through a form, by phone or by email.
• To identify a transaction when a cardholder contacts us about a charge.
• To improve the product and keep it secure.
• To meet legal, tax and payment network obligations.

Payments

Payments are processed through payment providers. Card data is handled by those providers under their own security standards. When a guest contacts us about a charge, we use the date, amount, last four digits of the card and the statement descriptor to locate the transaction. Never send us a full card number, CVV, PIN or banking credentials.

Who we share information with

• The restaurant where a transaction took place, when a guest contacts us about a charge.
• Service providers who help us operate, such as hosting, payment processing and communication tools.
• Authorities, when the law requires it.

We do not sell personal information.

Cookies and analytics

This website uses cookies and similar technologies to remember preferences and understand how the site is used. You can block or delete cookies in your browser settings; some parts of the site may work differently if you do.

How long we keep information

We keep information for as long as the restaurant uses the platform and afterwards for the period required by accounting, tax and payment network rules. Contact form submissions are kept while we're in conversation and for a reasonable period afterwards.

Security

We use technical and organizational measures to protect information, including access controls and encrypted connections. No system is completely immune to risk, so we also limit what we store and who can reach it.

Your choices and rights

Depending on where you live, you may have the right to request a copy of your information, ask for corrections, ask for deletion, or opt out of certain uses. California residents have specific rights under the CCPA and CPRA, including the right to know, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.

To exercise any of these rights, email contact@snapitgo.com. We may need to verify your identity before acting on a request.

Children

Snap It Go is a business tool. It is not directed at children under 13 and we do not knowingly collect their information.

Changes to this policy

If we update this policy, we'll change the date at the top of this page. Significant changes will be communicated to restaurants using the platform.

Contact

Questions about privacy or your information: contact@snapitgo.com, or call or text +1 303 257 7389. Mail: Bosma Business Center, 401 Ryland Street, Reno, NV 89502, United States.