Reliability
The goal isn't pretending nothing will ever fail.
It's giving your team more ways to keep service moving when something does.
In restaurants, things break at the worst possible time. Never on a slow Tuesday. Always at 8:30 on a Friday with a full dining room and people waiting at the door.
What if the internet goes down?
Switch a phone to cellular data and keep operating. You can keep taking orders and processing digital payments while the connection comes back.
What if a screen breaks?
Grab another phone, install the app, sign in and keep going. Your setup lives with your account, not with one device.
What if the card readers are busy or dead?
Guests can pay digitally from their own phones. Several checks can close at the same time instead of queuing for one reader.
What if a server doesn't show up?
Guests can still see the menu, order and pay from the table. The team you do have covers more of the floor without the room stalling.
What if the kitchen printer stops printing?
Send a photo, a video or a screenshot to support and a real person walks you through it during service, not two days later.
Frequently asked
Does it work fully offline?
Cellular data is the fallback for keeping service and payments moving. Ask support about your specific setup.
How fast does support answer?
It's 24/7 human support. You write, a person answers.
Do I lose my setup if a device breaks?
No. Sign in on another device and continue.
Can I have a backup device ready?
Yes, and many restaurants keep one configured for busy nights.
Restaurant technology. Human support for real life.
Tell us how your restaurant runs and we'll tell you where to start.
Pricing is quoted per restaurant: it depends on your size, how many floors you run and how many locations you have. Tell us about yours and we will put a number together.
Or call us: +1 303 257 7389